"The Process Flow Mapping was a great activity that led us to see the value of the Practitioner Registry as well as the areas where we were doing repetitive work. "
"What an experience! We were unsure of what we were going to find out about the application process for the Practitioner Registry using the Process Flow Mapping Process. We found the ways we could improve, gained confidence that we could make improvements, and found ways to entice others to be a part of the Registry."
"The Process Flow Mapping Process assisted in getting a one-page Practitioner Application! Much less confusing."
"Process Flow Mapping helped determine what the incentives for being in the Practitioner Registry could be and when they could be awarded. (we are working on this)."
Donna Alliston
Dept. of Health and Human Services - Program Development
Little Rock, AR
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