Training and Education

Planning and Implementing the Institute for Organizational Learning: Building Capacity to Produce Results (2008)
Community Foundation of the Fox River Valley, Dunham Fund, and Fox Valley United Way, Aurora, IL

Process Improvement Training for the Child Care training System and T.E.A.C.H. Scholarship Program (2007-2008)
South Carolina Center for Child Career Development

Process Improvement Training for the AECPDS Registries and Child Care Assistance (Subsidy) Program (2006-2007)
Arkansas Department of Human Services, Division of Child Care and Early Childhood Education

Process Improvement/Lean Overview Training (2005)
Alpha Sintered Metal

PA Pathways Professional Development System (1988-2006)
Pennsylvania Department of Public Welfare, Office of Children, Youth, and Families

Development of and Administration of the Trainer Quality Assurance System (TQAS) (2000-2006)
Pennsylvania Department of Public Welfare, Office of Children, Youth, and Families

Development and Administration of Environment Rating Scale Assessment System (2001-2005)
Pennsylvania Department of Public Welfare, Office of Children, Youth, and Families

Service Organizations

Improving Performance in Service Organizations,
How to Implement a Lean Transformation

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